Posts Tagged ‘IT managers’

Solving the End User Problem

Saturday, September 7th, 2013

Every IT manager knows that poor behavior of the part of end users is the biggest challenge in cybersecurity.  The problem is primarily due to a lack of education – users don’t realize which of their actions (or inactions) put their companies at risk.  And it’s hard to blame them for what they don’t know: We security professionals haven’t made it easy for them. 

 

I believe the second biggest problem in cybersecurity is something I started began speaking about in April in my job with Kaspersky Lab.  I call it The Cybercrime Comprehension Gap.  With regard to the average consumer, most available information is simply too complex.  Very often we speak and write in terms unique to our field, and the average employee’s curiosity is exhausted long before they can discern what is relevant to them.   

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